Your privacy is incredibly important to us! At Mug2Go, we are committed to protecting your personal data.
Data Collection:
We want to be clear about what data we collect:
- Contact Form: We collect information you voluntarily provide through our dedicated contact form (your name, email, subject, and message).
- Online Store (Ko-Shop): When you make a purchase through our online store, we collect necessary data to process your order (e.g., shipping address, contact details).
- Marketing Opt-in: If you choose to opt-in via our "Freebies" section, we will collect your email and/or username for marketing purposes, but only with your explicit consent.
Purpose of Data Collection:
- Contact Form Data: Used solely for the purpose of responding to your specific questions, inquiries, or feedback.
- Online Store Data: Used for processing your orders, facilitating payment, and ensuring the successful delivery of your products through our dropshipping partners.
- Marketing Data: Used to send you updates, promotions, and news related to Mug2Go, but only if you have provided your consent for this purpose.
Data Sharing:
- Dropshipping Partners: Data collected from your online store purchases will be shared with our dropshipping partners solely for the purpose of fulfilling your order (e.g., shipping address for delivery).
- No Third-Party Sales/Rentals: We want to assure you that Mug2Go does not sell, rent, or share any personal data collected with third parties for marketing or any other purposes beyond what is necessary for order fulfillment as described above. Your information stays with us, used only to serve your request or complete your purchase.
Data Retention & Deletion:
- For data collected via the online store for order fulfillment, we will retain this data until you have confirmed receipt of your order and for a period of 14 days thereafter to account for any potential refund requests. After this period, the data will be promptly deleted from our systems.
- Data collected via the contact form and for marketing purposes will be retained only as long as necessary to fulfill the purpose for which it was collected, or until you withdraw your consent for marketing communications.